As we all deal with the COVID-19 crisis, we at cncsimulator.com have a small virus crisis on our own. Some antivirus software mistakes our simulator for a threat. This is called a false positive and it is getting pretty common these days. As long as you have downloaded the simulator from our official site cncsimulator.com you do not need to worry. We guarantee that our files are 100% clean from any adware, malware, spyware, and similar. As you may realize, it would be devastating to our business and the reputation of the company if there was anything bad in our software.
virustotal.com reports that 25 out of 70 antivirus software give a false positive. Among them are Microsoft and McAfee.
What can you do?
First of all, we do not recommend that you turn off your antivirus protection. That could put you at risk for real threats. Instead, you can put an exception in your antivirus software. That is telling it that you trust the file and that it should not give a warning or delete it.
If you have Microsoft Defender as your protection, you can follow the steps below to put in an exception. If you are using another antivirus software, please consult their manual to learn how to do it.
Click Start > Settings > Update & Security.
Click Windows Security > Virus & threat protection.
Under Virus & threat protection settings, select Manage settings, and then under Exclusions, select Add or remove exclusions.
Select Add an exclusion, and then select Folder.
Navigate to your installation folder for the simulator. It is often located at:
C:\Program Files (x86)\CNCSimulator.com
Select the folder “CNCSimulator Pro”. Click on the button “Select Folder”
That’s all, now you shouldn’t see any more warning messages.
Now, when this threat is out of the way, remember the other one that is out there. Stay at home, simulate, and be safe!
From Monday Nov 18 to Monday Nov 25 the support will be a bit slow due to a conference at cncsimulator.com headquarters. We will try our best to keep up with the support requests but we ask for your understanding and patience if your reply is delayed. At the beginning of next week everything should be back to normal.
We would like to thank everyone that have sent in suggestions, bug reports and other requests for the next version of the simulator. Without your qualified support, we would be stuck. Our team is currently working on improvements so there is still time to send in more wishes. We promise to listen to each and everyone of you. Hurry up!
Machine Maker is a new software from CNCSimulator.com that allow users to create custom machines, plug-ins and postprocessors. For more information click here.
Here we are posting information about updates of our software and site as well as tips and tricks. Stay tuned for the latest news.